Return Policy

Return Instruction

Step 1:

Send a Complaint

Return via contact form or call us. Also include pictures of the product that was delivered to help@naijamarket.com as a means of evidence.

Step 2:

Drop-off your Item or Schedule a Pick-up

Return at our pick-up station or we can pick-up from you (door delivery orders only)

Step 3:

Return the item

Place the item in its original packagingincluding any accessories, tags, labels or freebies. Always ensure your Return Slip is signed by our agent. This is your proof of return.

Step 4:

Refund Processed

Once we receive your returned items, we will ensure you get a resolution (A replacement, exchange or refund).

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